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PRIVACY POLICY

PRIVACY POLICY

'Best Western Gangnam Hotel' (hereinafter 'Company') respects your personal information and abides by the law on "Promotion of Information and Communications Network Utilization and Information Protection". Through the personal information processing policy, the company notifies you of the purpose and method of using the personal information provided by the customer and what measures are being taken to protect personal information.

When the company amends the personal information processing policy, it will notify through the website announcement (or individual notice).

ο This policy will go into effect on October 02, 2008.


  • ■ Personal information items collected
  • ■ Purpose of collecting and using personal information
  • ■ Retention and use period of personal information
  • ■ Rejection of consent to collection and use of personal information
  • ■ Measures to secure the safety of personal information
  • ■ Procedure and method of destruction of personal information
  • ■ Provision of personal information
  • ■ Consignment of collected personal information
  • ■ Rights of users and legal representatives and how to exercise them
  • ■ Matters concerning the installation, operation and rejection of automatic personal information collection devices
  • ■ Civil service related to personal information


■ Personal information items collected

The company collects the following personal information for membership registration, consultation, service application, etc.

  • Collected items : name, date of birth, login ID, password, home phone number, home address, mobile phone number, email, credit card information, access IP information, GCCI card number
  • How to collect personal information : Homepage (membership registration, reservation, quotation), membership registration via phone / fax


■ Purpose of collecting and using personal information

The company uses the collected personal information for the following purposes..

  • Execution of contracts related to service provision and settlement of fees according to service provision
    Content provision, financial transaction identification and financial services
  • Member management
    Personal identification, personal identification, prevention of illegal use of unauthorized members and prevention of unauthorized use, confirmation of intention to join, age check, complaint handling such as complaint handling, delivery of notices
  • Used for marketing and advertising
    Advertising information such as events
  • Other
    reservation


■ Retention and use period of personal information

After the purpose of collecting and using personal information has been achieved, the company will immediately destroy the information without exception.


■ Rejection of consent to collection and use of personal information

The customer can refuse the collection and use of personal information, and there is no penalty.


■ Measures to secure the safety of personal information

The Company is taking the following technical, administrative, and physical measures to ensure safety so that personal information is not lost, stolen, leaked, tampered with, or damaged when processing customer's personal information.

  • Minimization and training of personal information processing staff
  • Establishment and implementation of internal management plan
  • Regular self-audit
  • Encryption of personal information
  • Restrict access to personal information
  • Store access records and prevent forgery


■ Procedure and method of destruction of personal information

In principle, after the purpose of collecting and using personal information is achieved, the company destroys the information without delay.
The destruction procedure and method are as follows.

  • Destruction procedure
    After the purpose is achieved, the information entered by the member for membership registration, reservation, and quotation is transferred to a separate DB (in the case of paper, a separate document), and stored and destroyed according to internal policy and other relevant laws and regulations. Upon destruction.
    Personal information transferred to a separate DB will not be used for any purpose other than being retained unless required by law.
  • Method of destruction
    Personal information stored in the form of electronic files is deleted using technical methods that cannot reproduce the records.


■ Provision of personal information

In principle, the company does not provide the user's personal information to the outside. However, the following cases are exceptions.

  • Users agree in advance
  • In accordance with the provisions of laws and regulations, or when there is a request from an investigative agency for the purpose of investigation according to the procedures and methods prescribed in the laws


■ Consignment of collected personal information

In order to fulfill the service, the company entrusts and operates personal information processing tasks as follows.


Customer Management ProgramAffiliated Information Technology


■ Rights of users and legal representatives and how to exercise them

Users and legal representatives can view or correct personal information of themselves or children under the age of 14 registered at any time, and may request termination of subscription.

In order to inquire / modify personal information of users or children under the age of 14 (or 'change personal information', etc.) to cancel (withdraw consent), please contact us in writing, by phone or email, and we will take action without delay.

If you request to correct an error in personal information, the personal information will not be used or provided until the correction is completed. In addition, if incorrect personal information has already been provided to a third party, we will notify the third party without delay of the result of the correction process so that the correction can be made.

The company handles personal information that is canceled or deleted at the request of the user or legal representative as specified in the "Personal Information Retention and Use Period" and prevents it from being viewed or used for other purposes.


■ Matters concerning the installation, operation and rejection of automatic personal information collection devices

The company operates 'cookies' that store and find your information from time to time. Cookies are very small text files sent to your browser by the server used to run the company's website and are stored on your computer's hard disk. The Company uses cookies for the following purposes.

▶ Purpose of use, such as cookies

  • Provide targeted marketing and personalized service by analyzing the frequency and time of visits between members and non-members, grasping user preferences and interests, tracking traces, and grasping the degree of participation in various events and the number of visits

You have the option to install cookies. Therefore, you may allow all cookies by setting options in your web browser, check each time a cookie is saved, or refuse to save all cookies.

▶ How to refuse cookie settings

Example: As a method of refusing to set cookies, you can accept all cookies, check each time you save cookies, or refuse to save all cookies by selecting the option of your web browser.

Example of setting method (for Internet Explorer)
Tools at the top of your web browser> Internet Options> Privacy

However, if you refuse to install cookies, there may be difficulties in providing the service.


■ Civil service related to personal information

In order to protect customer's personal information and handle complaints related to personal information, the company appoints relevant departments and personal information managers as follows.


Customer Service DepartmentFront office
Phone number02-6474-2000
e-mailfront@bestwesterngangnam.com

Personal information managerLee, Chang Min
Phone number02-6474-2000
e-mailfront@bestwesterngangnam.com

You can report any complaints related to the protection of personal information arising from using the company's services to the person in charge of personal information management or the department in charge. The company is rapidly will give sufficient answers to users' complaint.

If you need to report or consult about other personal information infringement, please contact the following organizations.


Institution name
Home page
Phone mumber
Personal information Dispute Mediation Committee
http://www.1336.or.kr1336
Information Protection Mark Certification Committee
http://www.eprivacy.or.kr02-580-0533~4
Supreme Prosecutors' Office Internet Crime Investigation Centerhttp://icic.sppo.go.kr02-3480-3600
National Police Agency Cyber Terror Response Center
http://www.ctrc.go.kr02-392-0330

  

   

  • Address 139, Bongeunsa-ro, Gangnam-guk Seoul, 06122, Korea
    E-MAIL  reserve@bestwesterngangnam.com
    Representative KIM, JOONHAN
  • Registration number for mail-order sale  2019-Seoul Gangnam-No.00638
    Business Registration Number  229-81-07409
    Personal information manager  LEE, CHANGMIN
  • TEL +82 2-6474-2000
    FAX +82 2-6474-2002

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